Best Western Calgary
42
employees
1
location
14x
faster
Hospitality
Client since 2024
In Calgary, staff management at the Executive Residency by Best Western relied on manual methods that made General Manager Vivek Neopane’s day-to-day operations extremely demanding. Every schedule change, timesheet, and communication required him to be physically present. “I couldn’t do anything remotely. Everything went through me, in person.”
In 2024, he turned to Agendrix to regain control. What he found was more than just a scheduling tool—it was a centralized, intuitive, and people-focused platform. Since then, everything has changed: schedules are created and adjusted in just a few clicks, timesheets are automated, and employees are more autonomous.
But for Vivek, the greatest benefit is something else entirely: “I can finally manage the hotel from anywhere. As long as I have an internet connection, I can do everything I used to do on-site. And most of all, I feel way less stressed.”
Weekly Gains with Agendrix
Tasks
Schedule creation and modification
Schedule sharing
Timesheets
Team communication
Total
With Excel
6 hours
Vivek was creating schedules in Excel. Change requests were handwritten on a whiteboard in his office and manually added to the schedule. Mistakes were just part of the equation.
15 minutes
The schedule was shared via WhatsApp and also displayed in the staff room.
8 hours
Employees logged work hours on paper. Vivek had to calculate and verify every single sheet, often resulting in mistakes.
All schedule-related communication was through Messenger, often leading to confusion or missed messages.
14 h 15
With Agendrix
45 minutes
He now uses weekly templates. Employees submit change requests directly through the app, and adjustments take just a few clicks. He sees at a glance if each shift is covered.
5 minutes
The schedule is always accessible in Agendrix, and a visual indicator confirms who has seen it.
15 minutes
Hours are automatically tracked and consolidated in Agendrix. He can approve them quickly.
Communication is now centralized in Agendrix, structured by task or by team.
1 h 05
Why Agendrix
- Significant time savings: scheduling and timesheet management went from over 14 hours to just about one hour per week.
- Fewer errors, less stress: everything is centralized and automated, eliminating oversights and human mistakes.
- More autonomy for the team: employees handle their requests directly in the app, without going through the manager.
- The freedom to work remotely: Vivek can now manage everything from anywhere, as long as he has an Internet connection.
Before Agendrix, I always had to be on-site and everything went through me. Now, I can manage the hotel remotely, without stress, with a more autonomous team and always up-to-date schedules.
