HR Glossary / Staff Scheduling

Staff scheduling is the process of organizing the work time of a company’s workforce in order to best carry out daily business activities.


What Are the Steps to Create a Staff Schedule?

  1. Checking employee availability including vacation requests and preferences;
  2. Evaluating organizational needs;
  3. Building shifts around employee availability, skill, and experience;
  4. Optimizing labor costs;
  5. Communicating the schedule;
  6. Managing conflicts such as mistakes or shift exchange between employees.

Due to its unpredictable nature, staff scheduling is a living process.. Managers are often required to go back and forth between the different steps to ensure that both individual employee and organizational needs are fulfilled as circumstances change.

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