What Is Corporate Social Responsibility (CSR)?

Corporate Social Responsibility (CSR) refers to a company’s commitment to managing the social, environmental and economic impacts of its activities in a responsible manner, in line with public expectations.

What Is CSR?

CSR is part of a sustainable development approach. The aim of CSR is to improve the experience and quality of life of all the company’s stakeholders (employees, partners, suppliers, customers, etc.).

CSR has several advantages:

  • It helps meet legal obligations in certain countries.
  • It makes companies more attractive to customers, since the public often favors companies that respect the environment and their social values.
  • It attracts new employees and increases their commitment to the company.

How to Set Up a CSR Program?

The steps involved in implementing a CSR program are as follows:

  • Appoint someone to be in charge.
  • Assess the company’s current environmental, social and economic situation.
  • Establish objectives and actions to be taken.
  • Present the action plan to stakeholders.
  • Follow-up to check whether the initiatives in place are working.

What Are the 3 Pillars of CSR?

The three pillars of CSR are :

  • The environmental pillar: reducing greenhouse gases, increasing recycling, sustainable development, etc;
  • The social pillar: issues linked to health, education, well-being, respect for human rights, etc;
  • The economic pillar: participation in the local economy, transparency towards investors and customers, etc.

The 3 pillars of CSR are often referred to as the triple bottom line or 3Ps : People, Profit and Planet.

What Are Some Examples of CSR Activities?

Examples of CSR activities include :

  • Implementing a corporate waste reduction program.
  • Implementing initiatives to encourage active transportation or public transit (for example, reimbursing a portion of public transit costs or providing secure storage space for bicycles).
  • Choosing suppliers with sustainable practices (use of electric vehicles, for example).
  • Providing employees with ergonomic equipment to reduce injuries and postural problems.
  • Participating in social inclusion programs.
  • Providing financial support for educational programs.

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