HR Glossary / Employee net promoter score

The employee net promoter score (eNPS)is an indicator, on a scale from -100 to 100, representing how inclined employees are to recommend working for their employer to others.

What Is a Good eNPS?

There are no official benchmarks. However, some experts claim that a good score varies between 10 to 30, with the normal score ranging from -10 to 20. Anything less than -10 is concerning. On the contrary, a score above 40 is considered excellent.

Benchmarks also vary by business sector.

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