Miller Zoo
49
employees
1
location
6x
faster
Recreation
Client since 2025
Nestled in Frampton, Miller Zoo is a popular tourist destination that welcomes thousands of visitors each season. In addition to caring for over 250 rescued animals, the team manages around fifty employees across eight departments — a logistical challenge that financial controller Marianne Drouin knows inside and out.
No More Headaches or Confusion
Before adopting Agendrix in 2025, the organization relied on Excel spreadsheets, paper forms, and Facebook messages to create, share, and adjust schedules — a tedious process that took several hours every two weeks. Since implementing Agendrix, everything has changed: scheduling is now six times faster, employees are more autonomous, and communication is centralized. The time once spent on manual coordination is now focused on higher-value tasks.
Before / After (time per 2 weeks)
Tasks
Schedule creation
Schedule changes
Schedule sharing
Timesheet management
Total
With Excel
1 h 30
Planning was done in Excel, with one file per department. Availabilities were collected at the start of the season on paper or by email.
1 h 30
Change requests were made through Messenger or verbally, then recorded in a Word file.
15 minutes
Schedules were posted in a private Facebook group, and changes were announced in comments. This led to confusion and missed updates.
3 hours
Employees clocked in using Vélos. Data was exported to PDF and manually compared to the schedules.
6 h 15
With Agendrix
15 minutes
At the start of the season, Marianne creates schedule templates, and assigning shifts to employees takes only 15 minutes every two weeks.
15 minutes
Employees submit time-off requests and propose shift swaps directly in Agendrix.
Instant
Schedules are published directly in Agendrix. Employees can access them at any time via their phones or an iPad at the ticket booth.
30 minutes
Employees clock in via phone or a kiosk at the ticket booth. Managers approve timesheets daily, and Marianne does a final review.
1 hour
Why Agendrix?
- Employees can check and manage their schedules on their own, with no need for Messenger or paper.
- Last-minute changes are handled easily, without confusion or lost information.
- Timesheets are ready in just a few clicks, with no exports or double-checking required.
- Managers no longer have to chase down information—everything goes through one centralized platform.
