What Is Alternative Dispute Resolution (ADR)?

Alternative dispute resolution (ADR) refers to any methods used to resolve a conflict without going to the court or using litigation.

What Issues Can Be Addressed Using ADR?

Issues related to work that can be addressed using ADR include:

  • Damage to property
  • Compensation issues
  • Terms in negotiated contracts
  • Land acquisition process
  • Communication or relationship issues
  • Workplace conflicts

What Are Examples of Alternative Dispute Resolution?

Examples of alternative dispute resolution include:

  • Hiring a neutral third-party to help conflicted parties find a resolution to their conflict
  • Negotiating the terms of a contract in good faith to come to a resolution
  • Asking a third-party to choose a resolution based on their understanding and vision of the conflict

What Are the Alternative Dispute Resolution Processes?

The most common ADR processes include:

  • Mediation: a neutral third-party facilitates the negotiation between the conflicted parties
  • Negotiation: every parties communicate and work together to find a solution
  • Arbitration: conflicted parties agree for a neutral third-party to come with a resolution of the conflict

How to Use Alternative Dispute Resolution in the Workplace?

Alternative dispute resolution (ADR) can be used in the workplace instead of going through a courtroom to find a solution. Companies can choose to use ADR for multiple types of conflict such as:

  • A disagreement on the compensation of an employee
  • A dismissal
  • Property damage made by an employee

Who Is Alternative Dispute Resolution For?

ADR is for any parties that wish to avoid going to court to settle a conflict. It can be used by organizations, companies, citizens, employees, HR professionals, etc.

Why Should an Organization Use ADR?

Organizations should use ADR to:

  • Avoid spending a lot of money on lawyer’s fees in a long court process
  • Discuss the conflict in a more convenient timing
  • Have more flexibility
  • Have a faster resolution
  • Have a more efficient process
  • Have more control on the outcome of the decision
  • Benefit from a confidential process

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