Retail

Bravad Connects Its 18 Locations on the Same Frequency

Photo of three employees looking at their phones and chatting, featured in a customer story about Bravad, an Agendrix customer.
Bravad
250
employees
18
locations
2.6x
faster
Retail
Client since 2025

Bravad, a local partner operating in several industries including telecommunications, stands out in the market through the refurbishment of second-hand mobile phones. With over 250 employees and 18 locations to coordinate, the two-person HR team, led by Sara Lemire, needed a solution that employees and managers could adopt easily, and one that could keep up with a fast-growing group. Their previous provider offered slow support and a clunky interface. Since switching to Agendrix, the HR team has finally found the simplicity it was looking for, and more!

Weekly Time Savings per Department With Agendrix*

Tasks
Schedule creation
Schedule changes and sharing
Time tracking and timesheet management
Total
Old ways
3 hours
Managers built schedules monthly in the old software. The interface lacked intuitiveness and navigation felt complex.
3 hours
Managers communicated changes manually. No notifications. No read confirmation.
10 hours
The old system made approval complex. Managers struggled to spot anomalies visually. They approved unpunched shifts by mistake, triggering payroll corrections and escalations to the HR team.
16 hours
Agendrix
1 hour
Managers create their schedule once. From there, schedule templates carry over month to month: a few adjustments, and the schedule is ready to publish.
15 minutes
Employees receive instant notifications directly on their mobile phones. The difference is striking! Managers see who viewed the schedule. “It's a game changer. No more excuses like I didn't see it!”
5 hours
The validation system simplifies timesheet approval through automatic detection. Missed punch notifications let managers correct anomalies in real time rather than at payroll. Fewer errors, fewer corrections, and more targeted tracking per location.
6 h 15

*Estimates based on the time Bravad store managers spend on these tasks each week.

We fell in love with the platform, the visuals, the user-friendliness, the messenger, the news feed. As for the time validation system, it’s by far the biggest improvement.

Less Technical Headaches, More People Management.

Functions
HR workload and interface usability
Onboarding
Support and implementation assistance
Old ways

  • The team dealt with frequent access issues and cumbersome configuration
  • Undetected missed punches caused payroll errors
  • The interface lacked intuitiveness; every task required more steps than necessary
  • The HR team spent its time resolving problems rather than managing people
  • Adding an employee felt like an ordeal in itself
  • Every new user needed a walkthrough of the system
  • The team constantly went back and forth with support over access issues
  • A small French-speaking team handled requests, with long response times
  • The provider treated requests as exceptions
Agendrix
  • Automatic notifications eliminate escalations before they happen
  • The HR team focuses on people management rather than troubleshooting
  • A platform convincing enough that the HR Director recommended it to her sister-in-law, a retail store owner
  • The system sends an automatic welcome email upon profile creation
  • New employees fill out an integrated form directly in the app
  • Managers send contracts and documents for electronic signature
  • The team describes the process as “100% simpler and error-free”
  • The team sent up to four emails per day during implementation and always got a prompt response
  • The HR assistant describes the support as “perfect”
  • The team reaches support 7 days a week, in French

Why Agendrix?

  • Quick adoption despite the complexity: nine companies and 18 locations managed in one place, with an interface teams pick up without heavy training.
  • A communication channel that actually reaches employees: the news feed and messaging get to store staff who don’t check email or other internal tools.
  • Much more reliable hour validation: automatic detection and missed-punch notifications catch anomalies before payroll, cutting corrections and escalations to HR.
  • Centralized onboarding: an automatic welcome email, an integrated form and electronic signatures replace manual sends and back-and-forth with support.
Interface of the Agendrix scheduler

Make retail staff management simple.

Agendrix helps you create, manage, and share work schedules efficiently.

See how it works
Man looking at the screen of a smartphone he's holding
Man looking at the screen of a smartphone he's holding

Discover Agendrix. Manage better.

Up to 21 days of free trial. Easy setup. Cancel anytime.