What are subprocessors?
Subprocessors are third-party software, associations, or actors that we rely upon and that may have access or process data. These subprocessors help us improve or outright enable us to deliver our products in the ways described below.
Google Cloud
Google Cloud encompasses many of our core productivity tools, including Gmail, Google Calendar, Google Meet, G Suite, and Cloud Storage.
Stripe
Stripe is a company offering a web-based payment management platform. We use Stripe to manage client payments.
Slack
Slack is a team collaboration and project management software. We use Slack as an internal communication tool.
Intercom
Intercom is a company offering a client-centric messaging platform. We use a number of Intercom products to communicate with our clients, facilitate their registration, and provide support.
Aircall
Aircall is a cloud-based call center software. We use Aircall to manage phone  communication with our clients.
Retently
Retently is an automated user survey platform. We use Retently to gather user feedback about our software and services.
Calendly
Calendly is a cloud-based scheduling software. We use Calendly to schedule client meetings.
Google Analytics
Google Analytics is a website and application traffic analytics service. We use Google Analytics to better understand and follow the browsing habits of our website visitors and application users.
Google Tag Manager
Google Tag Manager is a tag management system. We use Google Tag Manager to add tags to our website, which we then use to follow the browsing habits of visitors.
Google Ads
Google Ads is an advertisement management platform. We use Google Ads to create and publish ads on the Google network.
Microsoft Ads
Microsoft Ads is an advertisement management platform. We use Microsoft Ads to create and publish ads on the Microsoft network.
YouTube
YouTube is a video publication platform. We use YouTube to share our videos.
HotJar
HotJar is a website audience analysis software. We use HotJar to better understand and follow the browsing habits of our website visitors.
Mailchimp
Mailchimp is a marketing platform. We use Mailchimp to send marketing emails.
Supermetrics
Supermetrics is a data centralization tool. We use Supermetrics to make analyzing our marketing data easier.
Nicolas Cliche
Nicolas Cliche is a web marketing consultant. Nicolas Cliche helps us manage several aspects of our advertisement campaigns.
Facebook Ads Manager
Facebook Ads Manager is an advertisement management platform. We use Facebook Ads Manager to create and publish ads on the Facebook network.
https://www.facebook.com/business/tools/ads-manager
Instapage
Instapage is a webpage management platform. We use Instapage to create and publish some of our marketing pages.
Prismic
Prismic is a content management system. We use Prismic to manage most of our marketing website.
Google Optimize
Google Optimize is a website testing and analysis tool. We use Google Optimize to manage tests on our website.
QuickBooks
QuickBooks is an accounting software. An integration between Agendrix and QuickBooks lets our users sync some of their data and easily import their timesheets.
CGI
CGI is a company involved in many technology-related fields. An integration between Agendrix and CGI lets our users sync some of their data and easily import their timesheets.
ADP
ADP is a payroll software. An integration between Agendrix and CGI lets our users sync some of their data and easily import their timesheets.
Sendgrid
SendGrid is an email messaging platform. We use SendGrid to automatically send emails to our users.
Twilio
Twilio is a cloud communication platform. We use Twilio’s application programming interface to send text messages to our users and support our phone clocking feature.
Cloudflare
Cloudflare est un service de distribution de contenu et de sécurité applicative. Nous utilisons Cloudflare pour mettre notre site Web en ligne et assurer sa sécurité.
Amazon Web Services
Amazon Web Services is a subsidiary of Amazon.com, Inc. offering a large array of cloud computing-related services. We use Amazon Web Services’s hosting service to store various data relating to Agendrix.
Productboard
Productboard is a product development management system. We use Productboard to better take the feedback of our users into account when we develop new features.
AnnounceKit
AnnounceKit is an in-app message publishing software. We use AnnounceKit to brief our users regarding product and services updates as well as to share relevant news.
OneSignal
OneSignal is a push notification service. We use OneSignal to send notifications to our users.
Dialogs
Dialogs is a telephone marketing company. Dialogs leads our cold calling campaigns.
Pipedrive
Pipedrive is a customer relationship management software. We use Pipedrive to manage our sales operations.
Zapier
Zapier is a data transfer service. We use Zapier to share our data about client meetings between Calendly and Pipedrive.
AQMAT
L’Association québécoise de la quincaillerie et des matériaux de construction (the Québec Association of Hardware Stores and Building Materials). We target members of the Association through sales campaign and track how many of them are subscribed to Agendrix.
ACGQ
L’Association des Clubs de Golf du Québec (the Québec Golf Clubs Association). We target members of the Association through sales campaign and track how many of them are subscribed to Agendrix.
Livestorm
Livestorm is a webinar management software. We use Livestorm to host our webinars.
Pingdom
Pingdom is a website control platform operated by SolarWinds, Inc. We use Pingdom to measure the speed of our website.
Typeform
Typeform is an online form creation software. We use Typeform to gather user feedback about our technical support services.
Branch
Branch is a deep link management platform. The trackable links we create with Branch allow us to understand the journey of our users and to guide them through our mobile channels in order to continuously improve the user experience we provide.
Statuspage
Statuspage is a communication tool. We use Statuspage to inform our users of the availability of our services in real-time.
https://www.atlassian.com/software/statuspage
Shortcut
Shortcut is a project management software. We use Shortcut to manage our internal projects.
