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What are Subprocessors?

Subprocessors are third party software used by Agendrix which has or may have access to or processes data. Agendrix work with several subprocessors to perform a number of different functions, as outlined below.

Google Analytics

Google Analytics is a website and application traffic analytics service. We use Google Analytics, Google Ads, and Google Tag Manager to better understand and follow the browsing habits of our website visitors and application users. For these purposes, Google Analytics uses cookies, which provide insights on visitors’ habits.

Read Google's privacy policy here

Google Maps

Google Maps is a web mapping service. We use Google Maps to display maps in the Agendrix application. Addresses entered by users in the Agendrix application are sent to Google.

Read Google's privacy policy here

Intercom

Intercom is a company offering a client-centric messaging platform. We use a number of Intercom products to communicate with our clients, facilitate their registration, and provide support. For these purposes, non-sensitive data collected in the Agendrix application are sent to Intercom.

Read Intercom's privacy policy here

SendGrid

SendGrid is an email messaging platform. We use SendGrid to automatically send emails from the Agendrix application. For this purpose, users’ email addresses and the contents of emails are sent to SendGrid.

Read SendGrid's privacy policy here

Amazon Web Services

Amazon Web Services is a subsidiary of Amazon.com, Inc. offering a suite of cloud computing-related services. We use Amazon Web Services’s hosting service to store data, such as databases, pictures, documents, etc.All of our client data are stored at the Montreal Amazon Web Services data center.

Read Amazon Web Services' privacy policy here

Twilio

Twilio is a cloud communication platform. We use Twilio’s application programming interface to send user text messages through the Agendrix application and support Agendrix’s phone clocking feature. For this purpose, phone numbers and the contents of messages are sent to Twilio.

Read Twilio's privacy policy here

Facebook

Facebook is a networking application operated by Facebook, Inc. We use Facebook’s single sign-on features to provide our users with a simple way of connecting to the Agendrix application. For this purpose, we only redirect users to the Facebook application; no data are sent to Facebook. Furthermore, we use Facebook’s notification feature to allow Agendrix’s application to transmit certain information to users. For this purpose, the contents of notifications are sent to Facebook.

Read Facebook's privacy policy here

Stripe

Stripe is a company offering a web-based payment management platform. We use Stripe to manage client payments. For this purpose, billing and credit card information are sent to Stripe.

Read Stripe's privacy policy here

Slack

Slack is a team collaboration and project management software. We use Slack as an internal communication tool. For this purpose, messages containing non-sensitive information (e.g. user name, email address, etc.) about our users are sent to Slack.

Read Slack's privacy policy here

Branch

Branch is a deep link generation platform. We use branch to redirect users to the relevant Agendrix version based on access methods. For this purpose, we only redirect users to the Branch servers seamlessly; no data are sent to Branch.

Read Branch's privacy policy here

OneSignal

OneSignal is a push notification service. We use OneSignal to send notifications to Agendrix users. For these purposes, non-sensitive data collected in the Agendrix application used to send notifications are sent to OneSignal.

Read OneSignal's privacy policy here

AppSignal

AppSignal is an application error monitoring service. We use AppSignal to monitor Agendrix’s web application and manage related errors. For these purposes, non-sensitive data collected in the Agendrix application used to send notifications are sent to AppSignal.

Read AppSignal's privacy policy here

Firebase

Firebase is a suite of hosting services. We use Firebase to monitor Agendrix’s web application and manage related errors. For these purposes, non-sensitive data collected in the Agendrix application used to send notifications are sent to Firebase.

Read Firebase's privacy policy here

Pingdom

Pingdom is a website control platform operated by SolarWinds, Inc. We use Pingdom to measure the speed of the Agendrix client website. For this purpose, upon connecting, the connection method used and the pages visited on the Agendrix website are sent to Pingdom.

Read Pingdom's privacy policy here

LinkedIn

LinkedIn is a social networking service.

Read LinkedIn's privacy policy here

Aircall

Aircall is a cloud-based call center software. We use Aircall to manage phone  communication with our clients. For this purpose, non-sensitive data (e.g. name, email address, phone number, metadata, etc.) about our clients are sent to Aircall.

Read Aircall's privacy policy here

Pipedrive

Pipedrive is a customer relationship management software. We use Pipedrive to manage our sales operations. For this purpose, non-sensitive data (e.g. name, street address, email address, phone number, messages, metadata, etc.) about our clients are sent to Pipedrive.

Read Pipedrive's privacy policy here

Calendly

Calendly is a cloud-based scheduling software. We use Calendly to schedule client meetings. For this purpose, non-sensitive data (e.g. name, email address, phone number, metadata, etc.) about our clients are sent to Calendly.

Read Calendly's privacy policy here

Zapier: Calendly + Pipedrive

Zapier is a task automation service. We use Zapier to integrate Calendly and Pipedrive. For this purpose, non-sensitive data (e.g. name, email address, phone number, metadata, etc.) about our clients are sent to Zapier.

Read Zapier's privacy policy here

SEMrush

SEMrush is a website traffic analytics service. We use SEMrush to better understand the browsing habits of our website visitors. For this purpose, SEMrush uses cookies, which provide insights on visitors’ habits.

Read SEMrush's privacy policy here

Mixpanel

Mixpanel is a website and application behavior analysis service. We use Mixpanel to better understand how users employ our services so as to improve the user experience. For these purposes, Mixpanel uses cookies, which provide insights on visitors’ habits.

Read Mixpanel's privacy policy here

AnnounceKit

AnnounceKit is an in-app message publishing software. We use AnnounceKit to brief our users regarding product and services updates as well as to share relevant news. For these purposes, the interface language selected by the user in Agendrix is sent to AnnounceKit.

Read AnnounceKit's privacy policy here

Retently

Retently is an automated user survey platform. We use Retently to gather user feedback about our software and services. For these purposes, the user's email address, first and last name, company name, title, and location are sent to Retently.

Read Retently's privacy policy here


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