Why Assess Employee Satisfaction?
Employee satisfaction goes hand-in-hand with customer satisfaction and the success of a company. Thus, regularly measuring the satisfaction level of employees lets you take actions to resolve any negative situation as quickly as possible.
Which Questions to Ask in an Employee Satisfaction Survey?
Questions to ask during an employee satisfaction survey depends on the needs of the organization. Questions should not be about more than 1 or 2 topics in order to keep the survey short.
Here are some examples of topics:
- Company and work environment;
- Corporate culture;
- Management methods;
- Workplace atmosphere;
- Fringe benefits;
How to Assess Employee Satisfaction?
To assess employee satisfaction, companies often use anonymous surveys. Employees are sent a weekly, monthly, or annual survey depending on the needs of the organization. Then, the results are analyzed to highlight areas of improvement.
Questions can be about relationships between team members, management methods used by executive team members, work conditions, salary, etc.