Offices and Call Centers That Are Fans.
Over 140 000 employees in 11 000 workplaces worldwide use Agendrix daily.
Office attendance app and call center management software
Workforce Management Made Easy.
Create, edit, and share your schedules with your staff in a few clicks. Regroup employee availability, time-off requests, and preferences in one location. Get complex tasks done easily. Timesheets even fill themselves out.
Build schedules from centralized availability and constraints.
Personalize your time tracking method. No expensive hardware.
Approve timesheets that automatically record clocked hours.
Communicate easily with your team with notifications and in-app messages.
Any
Call Center
Schedule Efficiently
Eliminate scheduling conflicts and overlapping shifts, create employee schedules easily and share work schedules in real time. Scheduling is more efficient than ever.
Save
Time
Automate Timesheets
Employees can clock their time on their mobile device or computer. Timesheets are filled automatically. Discrepancies are highlighted. Attendance tracking is now easy.
Improve Communication
Get availability preferences, find last-minute replacements thanks to instant notifications, and reach out to your employees with convenient in-app communication tools.
Telemarketing
10:00 AM - 2:00 PM
Dispatch
3:00 PM - 7:00 PM
Telemarketing
9:00 AM - 1:00 PM
Call center staffing software
Take the Sting out of Scheduling.
Simplify your scheduling process and your workforce management with the right call center scheduler. You can do in minutes what once took hours.
* Compared to Excel
Discover Why They Love It.
With testimonials like these, it should come as no surprise that we see our clients as our ambassadors.
Built for Offices and Call Centers.
You have better things to do than spend all day scheduling and tracking time to meet your staffing needs.
Easy
Setup.
Start scheduling in minutes with our help or by yourself.
Frequently Asked Questions.
Here are some answers to your management woes.
What is a call center scheduler?
A call center scheduler refer to either a local document or an online employee scheduling software used by managers to create, edit, and share the work schedules of employees.
Call center schedulers offered in specialized workforce management software often include additional features such as:
- Shift management;
- Professional chat features;
- Time tracking with a computer time clock punch;
- Personalized reports.
Which software is best for call center employee scheduling?
Agendrix is the best call center employee scheduling software for managers who wish to simplify and automate their workforce management needs. Such tools help them focus on other important aspects of their business, including training and customer satisfaction.
Try Agendrix for free, no credit card required.
What are the benefits of using an employee scheduling software for call center?
The benefits of using an employee scheduling software include:
- Saving time;
- Reducing labor costs;
- Making shift swaps between employees easier;
- Filling open shifts more rapidly;
- Generating personalized reports;
- Tracking time and attendance with accuracy.
Who can use a call center scheduling software?
A call center scheduling software is useful for businesses with 5 employees or more. Managers who have hourly workers with variable work hours will always benefit from a specialized tool to help streamline their employee management processes.
