Call center scheduling software to simplify staff management

Offices and Call Centers.

Reduce labor costs, avoid conflicting schedules, manage timesheets, and track employee breaks. Make scheduling and time clock management easy in your office or call center.

No credit card required. Up to 21 days of free trial. 7-day support.

Office attendance app and call center management software

Workforce Management Made Easy.

Create, edit, and share your schedules with your staff in a few clicks. Regroup employee availability, time-off requests, and preferences in one location. Get complex tasks done easily. Timesheets even fill themselves out.

Any

Call Center

Schedule Efficiently

Eliminate scheduling conflicts and overlapping shifts, create employee schedules easily and share work schedules in real time. Scheduling is more efficient than ever.

Save

Time

Automate Timesheets

Employees can clock their time on their mobile device or computer. Timesheets are filled automatically. Discrepancies are highlighted. Attendance tracking is now easy.

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Free

14-day trial

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Improve Communication

Get availability preferences, find last-minute replacements thanks to instant notifications, and reach out to your employees with convenient in-app communication tools.

Telemarketing
10:00 AM – 2:00 PM
Dispatch
10:00 AM – 2:00 PM
Telemarketing
10:00 AM – 2:00 PM

Call center staffing software

Take the Sting out of Scheduling.

Simplify your scheduling process and your workforce management with the right call center scheduler. You can do in minutes what once took hours.

8x faster icon
Faster
than Excel
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Always
synced
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Shift
seen

Discover Why They Love It

With testimonials like these, it should come as no surprise that we see our clients as our ambassadors.

Built for Offices and Call Centers

You have better things to do than spend all day scheduling and tracking time to meet your staffing needs.

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Easy
setup.

Start scheduling in minutes with our help or by yourself.

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Trusting
apps.

40 000+ five-star reviews by real people.

Always Improving

Always
improving.

Your feedback helps us serve you better.

Agendrix allows me to keep my weekly schedule handy and makes communicating time-off and events between employees easy. This call center scheduling tool is easy to set up and visually pleasing.

Roxanne Matesi
Humark, Receptionist
Your questions answered.

What is a call center scheduler?

A call center scheduler refer to either a local document or an online employee scheduling software used by managers to create, edit, and share the work schedules of employees.

Call center schedulers offered in specialized workforce management software often include additional features such as:

Which software is best for call center employee scheduling?

Agendrix is the best call center employee scheduling software for managers who wish to simplify and automate their workforce management needs. Such tools help them focus on other important aspects of their business, including training and customer satisfaction.

Try Agendrix for free, no credit card required.

What are the benefits of using an employee scheduling software for call center?

The benefits of using an employee scheduling software include:

  • Saving time;
  • Reducing labor costs;
  • Making shift swaps between employees easier;
  • Filling open shifts more rapidly;
  • Generating personalized reports;
  • Tracking time and attendance with accuracy.

Who can use a call center scheduling software?

A call center scheduling software is useful for businesses with 5 employees or more. Managers who have hourly workers with variable work hours will always benefit from a specialized tool to help streamline their employee management processes.

We have you covered.

  • Availability management
  • Shift swapping
  • Rotating shift schedules
  • IP-based punch clock
  • Multiple locations and remote management
  • Centralized timesheets
  • Clock in on computer
  • Email notifications
  • Internal messaging

Over 25 000 five-star reviews

Here’s why our users love it.

The best HR management solution.

It’s very simple and effective for building employee schedules. We’ve been using Agendrix for several years now, and it’s been nothing but positive! I don’t think there’s another solution that’s as easy to use as Agendrix.

Nicolas A.

I used to create my schedules by hand, which took a lot of time. Now, with Agendrix, it’s quick!

The product is easy to use, you can make perpetual schedules and modify them as needed. Easy to access for employees via their phone or tablet.

Régis

An HR gem!

I love Agendrix, no more Excel schedules to publish and print! It’s simple and effective for both myself and my team. Communication within the team has greatly improved!

Olivier O.

We’ve been using Agendrix in all of our branches for over two years. Agendrix makes scheduling a real pleasure! Integrating Agendrix with our online payroll software greatly simplified payroll processing. Not to mention the outstanding technical support! Thank you Agendrix

Résidence Humanis

I must say I’m very impressed with this application. It’s pretty intuitive and allows me to swap shifts with others on my team or choose or suggest shifts fairly easily.

Natalie Basaraba

Agendrix is the best choice to manage global employees.

Agendrix is the solution to manage shift employees across different time zones. The software has been reliable. We appreciate the fast and helpful tech support.

Matthew

The employee scheduling and time tracking features allow me to better allocate my own time. I can also communicate easily with my team.

Previously, the company had no scheduling software at all. Everything is easier now that I know your product!

Roxane

Simple, accessible, and effective.

The support service is excellent; every time we need help, we get a response almost immediately.

The messenger chat tool is also really great as it makes it easy to communicate with our team.

Sandra B.

We’ve been using Agendrix for years now. There’s a “before” and an “after” Agendrix for us. It has made payroll management much easier. Customer service is very responsive and attentive to our needs.

Sarah

Works great! Every company should use it, it’s 100 times better than the classic schedules!

Anonymous

Nice management tool!

I love being able to conduct surveys and ask my employees for feedback within the app.

Everyone can keep up to date on everything with the publications in the news feed.

Valérie L.

When there are shifts to fill, we publish them, and our employees volunteer themselves for the ones they want. No need to ask everyone! It saves us an enormous amount of time.

Chantal

WOW, a game changer!

Agendrix is really great for creating a schedule and collecting the availability of all employees. The amount of time I save per week is amazing!

Frederic

It really made my life easier. No more problems with scheduling, it’s now simple!

It’s easy to use even for people who are not used to technology. Whenever we have issues, the support team is quick to respond. There’s always someone around to help.

Daphnée

You won’t be disappointed.

Most features within the platform are easy to use. Customizable access allows you to create and use only what you need from a business perspective. 99.99% uptime; never offline.

Jamie

Greatly improved our efficiency in terms of employee management, schedules, timesheets, leaves, replacements, and vacations. It has also enabled us to better control the clock-in/clock-out of our employees.

Alexandre

A very good application that lets employees check their weekly schedule in real time and stay up-to-date. A highly effective and indispensable tech tool in terms of the time and money.

Abder Abdel

Very useful multifunction tool.

Easy to use, everything is on the same website. Easy to integrate into our workflow. Great tool with so many functions available, with many features to make scheduling easy and efficient. There’s also a record of any changes made on the platform.

Jocelyne M.

Farewell to Excel schedules!

Super user-friendly. I’m saving so much time not having to call or email every single employee.

The message center is also useful to communicate with each other but also with their supervisor.

Karine M.

I really recommend this application to all business managers. It’s very intuitive and easy to understand. Thanks to the creators, I hope they’ll keep up the regular updates.

Anonymous

Great application. Great customer service! Videos that explain how things work, quick chat responses, and more.

Léa Desrosiers

Wonderful software for managing complex schedules! We’ve gone from 25 hours a week of scheduling to less than 10. Thanks to Agendrix, we save time… and money. All our employees are thrilled to be using Agendrix and have nothing but good things to say about it!

Math

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