Nowadays, to better communicate with our employees, we must adapt and choose modern tech solutions. Agendrix is really user-friendly. Change can be daunting, but getting to use a software such as Agendrix is worth it tenfold.
Since 2012, Patrick Gingras is the co-owner of five locations for three banners in Sherbrooke: one Chocolats Favoris location, two Vidéotron stores, and two Thaï Zone restaurants.
Since these are very busy retail stores and restaurants, about one hundred employees are needed to meet the needs of all three businesses. In total, about 1300 hours of labor are required weekly.
“I used to create my schedules on paper and with Excel, but that was really time consuming, and it was always difficult to communicate changes. One Day, André Gauthier, Agendrix’s founder, saw that I was using Excel for one of my Thaï Zone restaurants and asked whether I would be interested in trying out his new software – free. Since he had also been a manager for several years, I was quite confident, and it’s not like I had anything to lose anyway since the trial would be free.
I quickly realized how much more efficient my operations had become, and following this success in my Thaï Zone locations, I implemented Agendrix in my Vidéotron locations. As for our Chocolats Favoris store, we implemented Agendrix before the store was even open. With over 700 weekly hours of labor and highly variable availability of my personnel mainly composed of students, I can’t even fathom how my wife and I could be managing our schedules without Agendrix.”
“I particularly like how Agendrix encourages employees to be responsible. The news feed, for example, lets us ensure that the employees have read the messages concerning them. The same principle is applied at the schedule level, where we’re able to see who actually looked at their schedule; employees can no longer tell us they weren’t informed of changes.”
“The time we’re saving on schedule management can now be spent coaching employees. So, instead of managing everything, we get to be on the floor with our employees, doing what really matters.”
“It was really easy to get used to, very little training had to be done, and everything was user-friendly. Within a week, everyone was comfortable with using the application.”
Results for one Chocolats Favoris, two Vidéotron and three Thaï Zone.
|Tasks||Old ways||With Agendrix|
|Scheduling||7 h 30 (using Excel)||2 hours|
|Schedule changes||5 h 30 (using Excel)||45 minutes|
|Time sheets||1 hour (on paper)||15 minutes|
|TOTAL||14 hours||3 hours|